FraudWatch®PLUS is watching out for you...
Whether you use your Mastercard® Debit Card to shop online, by phone, or in a store, every purchase is backed by our FraudWatch®PLUS protection service. That means you are equipped with round-the-clock protection against the increasingly savvy perpetrators of card fraud.
Our lineup of value-added checking accounts are designed for all stages of life and can be customized with additional features and services to fit your unique needs.
Keeping Your Card Safe
Our Watchdogs are on the lookout
If you do ever get a call from "Fraud Protection Services", know that the "watchdogs" at our Fraud Prevention Center are doing their job and preventing potential fraudulent use of your card.
Fraud Can Hit Anyone at Anytime
Even with your built in "watchdog", remember that YOU are the first line of defense for keeping your information safe from would-be scammers. We urge you to always exercise caution when giving out information over the phone.
NOTE: FraudWatch®PLUS protection service will NEVER ask for the following:
- Your full card number
- The expiration date on your card
- The PIN number for your card
- The CVC code on the back of your card
- Your full social security number
Lost, Stolen, or Compromised Card?
With FraudWatch®PLUS you have round-the-clock protection against the increasingly savvy perpetrators of card fraud.
You should notify us immediately if your MASTERCARD® Debit card has been lost, stolen, or compromised with unauthorized charges. Contact your local branch during business hours and the employees will assist you.
Call our Fraud Protection Services at 800.472.3272 to report your card.
Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card. So if you ever get a call from “Fraud Prevention Services” know that they are doing their job to prevent potential fraudulent use of your card.
Moving, Traveling Out of State, or Taking a Vacation?
To ensure your cards are functioning properly while you are away, contact your local branch to notify us of travel dates and locations.
Contact your branch to request a Travel Notification.
Want to learn how to protect yourself from identity theft?
Fraud Is Serious Business and Can Hit Anyone at Anytime
That is why we are working to detect and prevent fraud from happening to you.
Watch a Video on Identity Theft
Our friendly team members are here to help answer any questions you may have. Please reach out, we are here to help!